Contact
Let's talk.
Call, WhatsApp, or message us on social. Every new client starts with a free 15-minute clinical consultation - no commitment, no pressure.
Call to book
07XXX XXX XXX
Fastest way to book a free consultation. Lines answered personally by Nurse Vella between clients.
WhatsApp
Message us
Quickest for questions, photos and asynchronous booking. Replies usually within a few hours.
Email
hello@nursevella.co.uk
For longer enquiries or anything not urgent.
Clinic
Loughton, Essex
Loughton IG10. Full address shared on booking confirmation.
Opening hours
When we're here.
- Monday 10:00 - 19:00
- Tuesday 10:00 - 19:00
- Wednesday 10:00 - 19:00
- Thursday 10:00 - 20:00
- Friday 10:00 - 19:00
- Saturday 09:00 - 17:00
- Sunday Closed
Out-of-hours appointments: available by arrangement. WhatsApp us to ask - we usually accommodate evenings and weekends where possible.
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Common questions
Before you book.
Is the consultation really free?
Yes. Every new client gets a free 15-minute clinical consultation before any treatment - no commitment, no pressure, no hidden booking fee.
Are you medically qualified?
Yes. I am a Registered Nurse with the Nursing and Midwifery Council (NMC), which is the regulator for UK nurses. This means I am clinically trained, insured and accountable for every treatment I perform.
How is the clinic different from a beauty salon?
Beauty salons typically employ trained therapists; aesthetic injectables are a medical procedure, not a beauty service. Nurse Vella Skin & Beauty is nurse-led, meaning every treatment - and the assessment that precedes it - is medical.
Will the result look obvious?
No - that's the entire philosophy. We use minimal product to restore what's naturally been lost, not to add what was never there. The goal is "you, well-rested" - not "you, transformed".
Do you take card payments?
Yes. Card, contactless, Apple/Google Pay and bank transfer accepted. Final pricing is always agreed before any treatment begins - never a surprise.
How quickly can I get an appointment?
Initial consultations are usually available within a week. Treatment slots depend on the diary - WhatsApp us for the most current availability.